Hi, I’m Juan Ossa
Katy, Texas • Houston Metro
Building resilient, operationally excellent cloud environments with AWS. Passionate about Correction of Errors (COE), Well-Architected Framework, and using generative AI to improve tech live.
About Me
Seasoned IT specialist with a strong background in information technology and services. Since joining AWS in 2020, I’ve been helping enterprise customers maintain healthy, resilient, and operationally excellent environments.
I’m obsessed with:
- Correction of Errors (COE) processes that turn incidents into permanent improvements
- AWS Well-Architected Framework best practices
- Generative AI because who isn´t
- Technical advocacy that bridges engineering and business outcomes
When I’m not deep in customer architectures, you’ll find me writing technical content, contributing to AWS blogs, or exploring the latest in cloud resilience and AI-driven automation.
Skills & Expertise (Cutting-Edge Stack)
Cloud & AWS Mastery
- AWS Certified: Solutions Architect Professional | Advanced Networking Specialty
- EC2 • Cloud Operations • Systems Manager • Well-Architected Framework
- Infrastructure Resilience & Operational Excellence
- AI-powered Ops (Amazon Bedrock, generative AI for automation)
Technical Leadership
- Technical Account Management & Customer Advocacy
- Process Automation & Correction of Errors (COE)
- Agile & Modern Software Product Management
- Data-Driven Decision Making
Languages
- English — Professional Working Proficiency
- Spanish — Native
Featured Publications & Speaking
- Streamlining the Correction of Errors process using Amazon Bedrock (2024)
- Why you should develop a correction of error (COE) (2022)
- AWS re:Invent Session — Improving resiliency with the correction of error process
Let’s Connect & Collaborate
- Blog — juanossa.dev
- LinkedIn — linkedin.com/in/jossaq
- X / Twitter — @jossaq
- GitHub — github.com/jossaq
- AWS Blogs — Search “Juan Ossa” on aws.amazon.com/blogs
Let’s build the future of cloud together.